please note that we do not accept walk-in traffic at this address.
By Phone:
1-818-564-7795
We monitor emails and voicemails at all times and, if you leave a voice message or send an email, we will reply in a reasonably prompt manner.
For Expedited Shipments: Please call and leave a message where you can be reached during our regular business hours. You may also send an email (especially during our 'off hours'). Please include the item(s) you are ordering, the zip code to which we will be shipping and the date you need the order by. If you have already placed an order - please make sure to include the order ID in your communication. A customer service specialist will determine the costs and feasibility of meeting your needs and get back to you as soon as we open.
For Product Information (including availability): Emails with specific questions are much more efficient than phone calls. Please include a telephone number where you can be reached to facilitate more detailed replies where needed.
For Warranty Issues and Returns:
Please send us an email (email communications are much more efficient and always faster).
Please include: Your Order ID, Date of Order, The first and last name (exactly as spelled on the order) of the person who placed the order, the item(s) ordered, details relating to your issue and a telephone number where you may be reached.
Additional information, including our Return Policy can be found at Warranties & Returns
